If you have a squeaky door, a quick squirt of WD40 or washing up liquid into the hinge will sort it out on the spot. Leave a rag or cloth underneath the hinges to catch any excess that could drip from the hinges.
WD40, and similar products, can be purchased at any hardware store,
such as B&Q, Homebase, Wickes, and local independent stores.
Broken door, knob or frame?
Any broken door, doorknob or handle, or frame, inside or outside of the property will need to be immediately reported. If its an emergency, please contact us immediately.
Are you locked in or outside the property?
Go to Locks&Keys to find more information to trouble shoot,
resolve and/or report the issue.
Is it a broken door window?
Go to Windows Glass & Pane to find more information on
how to trouble shoot, resolve and/or report the issue.
Please note: Arrive Homes does not replace locks on doors that do not lead to the exterior of the property and/or door locks purchased by a tenant for privacy or personal reasons.
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Need Further Assistance?
To report any damage or need for repairs, please provide a full description of the maintenance issue when filling in your online Maintenance Report form.
Once you have submitted a report, an Arrive Homes representative will be in contact with you shortly.
