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Damp & Leaks

Are there damp patches visible on walls and ceilings?
Not sure what to do? 


The problem is usually linked to a visible leak, and could be one of the following: Rising Damp, Penetrating Damp, or Condensation.


Rising Damp: What are the Signs?

maintenance-rising-damp
© Tim Gillin

It will start to creep up walls. Look out for patches above skirting boards and use your nose. You can often smell damp even if you can't actually see it.

What can you do?:  Locate the source and report it by filling out a maintenance form. Properly ventilate the area/space whilst waiting for the problem to be fixed.

Keep room temperatures within 65 to 70F.


Penetrating Damp: What are the Signs?

maintenance-wall
© Tom Woodward

Damp and blotchy patches are visible on the wall; wet and crumbly plaster.

What can you do?:  Locate the source and report it by filling out a maintenance form. Properly ventilate the area/space whilst waiting for the problem to be fixed.

Keep room temperatures within 65 to 70F.


Condensation: What are the Signs?

maintenance-mold
© Thomas Anderson

Condensation is mainly a winter problem - the external air temperature is low whilst external walls and windows are cold.

Look for steamed up windows and puddles on the window sill, damp patches, peeling wallpaper, black spotty mildew, and/or water running down walls.

What can you do? Prevent the condensation from happening and report any water damage to the interior by filling in a maintenance form.

Recommended treatment: A combination of good ventilation and heating.

Heating that is too low or too high will cause condensation. Keep room temperatures within 65 to 70F. Sometimes opening a window is enough but checking that ventilation and ventilator fans are clear and clean will help.


Leaks in the Kitchen. Not sure what to do?

Place a bucket under the leak first to catch water puddles forming on floors and mold growing on surfaces.

Is the faucet or drain pipe(s) leaking? Go to Kitchen Blocked Drain or Kitchen Dripping Faucet for more information on how to trouble-shoot and/or resolve the problem.

Damaged or poor seals around showers and especially over baths are common culprits, and the damage often goes unnoticed until it appears down the walls or on the ceiling of the room below. Look for growing patches on floors, walls or ceilings and drips and puddles where they should not be.

Report any visible damp patches or water damage from leaks to walls/ceilings by filling out a maintenance form. Properly ventilate the area/space whilst waiting for the problem to be fixed. Keep room temperatures within 65 to 70F.


Here are some Useful Tips:

Shower curtains and doors can cause leaks. Water from showers can leak through poor seals on a shower door, or by the drip of a shower curtain. Check this area for the cause of a leak, especially when a bathroom is located above a damp ceiling.

Go to Kitchen Mold&Mildew to trouble shoot and/or resolve any mold & mildew problems that may arise from damp.

Try One Shot drain cleaner to clear any blocked drain. It’s slightly more expensive, but works really well for stubborn drain blockages.


Need Further Assistance?

To report any damage or need for repairs, please provide a full description of the maintenance issue when filling in your online Maintenance Report form.

Once you have submitted a report, an Arrive Homes representative will be in contact with you shortly.